SWG FIT: Frequently Asked Questions (FAQ)

Still have questions?
Hit us up at [email protected] or slide into our DMs. We’re here to help you stay fresh!

Question What is SWG FIT?
AnswerSWG FIT is your go-to destination for premium streetwear brands. We curate the latest and most iconic styles from established and emerging streetwear labels, offering clothing, accessories, and footwear that blend urban culture with high-quality design.
Question Do you ship internationally?
AnswerYes! We ship worldwide. Shipping costs and delivery times vary by location.
Question What is your return/exchange policy?
AnswerWe accept returns and exchanges within 7 days of delivery, provided items are unworn, unwashed, and in original packaging. Exclusions apply (e.g., sale items). Visit our Returns & Exchanges page for instructions. Note: Return shipping costs are the customer’s responsibility unless the item is defective.
Question How do I know my size?
AnswerEach product page includes a size chart. Streetwear fits can vary by brand, so we recommend checking brand-specific guidelines (linked in product descriptions). Still unsure? Email us at [email protected] for advice!
Question What payment methods do you accept?
AnswerWe accept major credit/debit cards (Visa, Mastercard, Amex), PayPal, and select regional payment options. All transactions are secured via SSL encryption.
Question Are your products authentic?
AnswerAbsolutely. We source directly from brands or authorized suppliers. Every item is 100% authentic and carefully inspected before shipping.
Question Do you offer discounts or promotions?
AnswerYes! Join our newsletter for exclusive first-time buyer discounts, and follow us on social media for flash sales, holiday promotions, and collab launches.

How do I contact customer support?

Reach us at [email protected] or via Instagram DMs (@swgfitstore). We aim to respond within 24–48 hours.